FAQ

If the batteries* are broken or empty, can these be replaced?*	Yes, the batteries can be replaced, but as they are special Lithium Polymer batteries they run up to 500 charging processes. You can order spare accumulators on this site.

How long is the introductory pricevalid?	Currently in any case until the end of january 2012. We cannot promise this for later on as we have to negotiate with our suppliers first.

How fast can I receive the Thermo Jacket?	As soon as we receive your payment or if you pay with credit card, the goods will leave our shop via mail on the same day. Shipping time is between 2 and 4 days.

What about the warranty?	All our products have a 2 year warranty.

Will the Thermo Jacket be delivered with the right adapter?	We supply the right adapter for every European country.

Can I also order other Thermo products here, in order to reduce costs for shipping and handling?	Yes, you can order all of our Thermo products in any shop; that means you do not have to place 2 or 3 orders. Simply click on the link: “Order Thermo Jacket” and then you will find a complete list of all of our Thermo products.

I do not know the right size.	Please click here for detailed information about the right size.

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Backaches are caused by tense muscles that can originate from a cold, a draft, poor posture or strains. The icy cold and lack of warmth in the back and torso areas can lead to further cramping and discomfort.

The Thermo Jacket and Thermo Vest have 3 different temperature levels with 34 degrees C, 39 degrees C and 44 degrees C.

Did you know?

Warmth therapy has long been proven and is a natural method of treatment for tension and pain in the shoulder and torso area and is thus, the first generally recommended measure by doctors.